We offer bespoke training packages tailored to the exact needs of your team, as well as open courses covering key areas relevant to the Hospitality sector.For key personnel within your organisation, we also offer inspiring, personalised one on one coaching.
Our Hospitality – Hotel Operations Management program exposes you to current and best practices in the following areas:
· Front office
· Food and beverage
· Marketing and sales
· Conferences and catering
| Front Office | Specific Areas to Boost the Hotel Sales |
|---|---|
| Global Tourism Geography | Reservations: Direct business and how to increase it |
| Global Accommodation Industry | Reservations: Conversion and upselling |
| Principles of Hospitality & Tourism Management | Hotel pricing and revenue optimisation |
| Math for Hospitality** | Meetings and Events: Increasing conversion and incremental spend |
| Front Office Operations | Meeting and Events: Converting enquiries into sales |
| Housekeeping & Facilities Management | Boosting your sales on social media |
| Strategic Revenue Management | Weddings: Increasing conversion including the perfectshowround |
Back Office
Introduction to Catering
Food & Beverage Cost Control
Introduction to Wines & Beverage
Special Events Planning & Delivery
Hospitality Accounting
Managerial Accounting
HR Management
Service Excellence
Hospitality Marketing and Social Media
Career Preparation